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Monday, October 06, 2008 

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ITIL® Service Management - Exam Structure

There are four levels of qualifications within the ITIL v3 Qualification scheme:

  • Foundation Level;
  • Intermediate Level (Lifecycle Stream & Capability Stream);
  • ITIL Diploma;
  • Advanced Service Management Professional Diploma.

The ITIL v3 Qualification Scheme adopts a credit based system acknowledging obtaining exams in the previous ITIL v2 exams and in the revised ITIL v3 exams.

Once candidates have accumulated a sufficient number of credits they can be awarded the ITIL Diploma in IT Service Management.

Further information on the revised ITIL qualifications are available on the official APMG ITIL site.




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